Find answers to everything you need to know about playing on old4d
Welcome to the old4d comprehensive FAQ page. Here you will find detailed answers to the most common questions about our platform, covering account registration, deposits and withdrawals via Indonesian banks and e-wallets, game rules, bonuses, security, and responsible gaming practices. If you cannot find the answer you are looking for, our 24/7 customer support team is ready to assist you via live chat.
To register on old4d, click the registration button on our homepage and provide your full name, date of birth, email address, phone number, and residential address in Indonesia. You must be at least 21 years old. After registration, verify your email and complete the KYC process by submitting your government-issued ID (KTP, passport, or driver's license) to activate full account features including deposits and withdrawals.
old4d requires three types of documents for KYC verification: (1) government-issued photo ID such as KTP, passport, or Indonesian driver's license; (2) proof of address dated within the last 3 months such as a utility bill, bank statement, or government correspondence; (3) a selfie photograph holding your ID document. All documents must be clear, unaltered, and show your full name matching your old4d account registration.
No, old4d strictly prohibits multiple accounts. Each user may hold only one account. Creating duplicate accounts violates our Terms and Conditions and will result in permanent closure of all accounts, forfeiture of funds, and potential legal action. If you accidentally created multiple accounts, contact our support team immediately to resolve the situation before depositing funds.
If you forgot your old4d password, click the "Forgot Password" link on the login page. Enter your registered email address and we will send you a password reset link within 2 minutes. Click the link in the email and create a new password with at least 8 characters including uppercase, lowercase, and numbers. For security, reset links expire after 24 hours.
old4d typically completes KYC verification within 24 hours of receiving all required documents during business hours. During peak periods or Indonesian public holidays, verification may take up to 48 hours. You can check your verification status in your account dashboard. Once approved, you will receive email confirmation and gain full access to deposits, withdrawals, and all gaming features.
old4d accepts deposits from all major Indonesian banks including BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI (Bank Syariah Indonesia). We also support e-wallet deposits via OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are processed in Indonesian Rupiah (IDR).
The minimum deposit amount on old4d is Rp 50,000 for all payment methods including bank transfers and e-wallets. There is no maximum deposit limit, though large transactions may require additional verification for security purposes. Deposits are typically credited to your old4d account instantly after payment confirmation.
BCA deposits on old4d are processed instantly in most cases. After you complete the bank transfer from your BCA account, funds typically appear in your old4d balance within 1-3 minutes. During BCA system maintenance (usually midnight to 2:00 AM WIB), processing may take up to 15 minutes. Always use the exact transfer amount and reference code provided to ensure instant crediting.
old4d does not charge any fees for deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri) or e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). However, your bank or e-wallet provider may charge their own transaction fees, which are beyond old4d's control. Check with your payment provider for their fee structure.
No, old4d strictly prohibits third-party deposits. All deposits must come from a bank account or e-wallet registered in your own name, matching your old4d account registration. Third-party deposits will be rejected and returned to the source account. This policy prevents money laundering and protects both you and old4d from fraud.
The minimum withdrawal amount on old4d is Rp 100,000. Withdrawals can only be processed to a verified bank account or e-wallet in your own name. There is no maximum withdrawal limit, though large withdrawals (above Rp 50,000,000) may require additional security verification before processing.
old4d processes most withdrawal requests within 15 minutes during business hours (9:00 AM to 10:00 PM WIB, seven days a week). Withdrawals to BCA, BRI, BNI, Mandiri, and major Indonesian banks typically arrive within 5-30 minutes after approval. E-wallet withdrawals to OVO, DANA, GoPay are usually instant. Withdrawals requested outside business hours are processed the next business day.
Yes, all deposited funds on old4d must be wagered at least once before withdrawal to comply with anti-money laundering regulations. If you claimed a bonus, you must complete the specific wagering requirements stated in the bonus terms (typically 10x to 40x the bonus amount) before withdrawing bonus funds and associated winnings.
Common reasons for withdrawal rejection on old4d include: incomplete KYC verification, attempting to withdraw to a third-party account, unmet wagering requirements on deposits or bonuses, suspected fraudulent activity, or incorrect bank account details. Check your email for the specific rejection reason and contact our support team via live chat for assistance in resolving the issue.
old4d offers comprehensive sports betting covering football (BRI Liga 1, English Premier League, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, AFF Cup, and Timnas Indonesia matches), basketball, tennis, badminton, volleyball, MotoGP, and e-sports including Mobile Legends MPL, PUBG Mobile, and Free Fire tournaments. We also offer live in-play betting on major matches.
Yes, old4d offers togel (Indonesian lottery) games including 4D, 3D, and 2D number draws. Togel draws are conducted multiple times daily with results determined by certified random number generators. You can check draw schedules, results history, and payout tables in the togel section. Minimum bet amounts start from Rp 1,000 per number combination.
All slot games on old4d use certified Random Number Generators (RNG) audited by independent testing agencies. We feature games from licensed providers including Pragmatic Play, Microgaming, NetEnt, and Pocket Games Soft. Each game displays its Return to Player (RTP) percentage, which represents long-term statistical payout rates. old4d does not manipulate game outcomes.
Yes, old4d is fully optimized for mobile play on both Android and iOS devices. Access our website through your mobile browser (Chrome, Safari, Firefox) and all features including sports betting, live casino, slots, and togel are available. No app download is required. Mobile deposits and withdrawals work the same as desktop, supporting all Indonesian banks and e-wallets.
old4d offers a welcome bonus for new players, typically a deposit match bonus (e.g., 100% up to Rp 1,000,000 on your first deposit). Bonus terms include wagering requirements that must be completed before withdrawal. Check our promotions page for current welcome bonus details, as offers may change. Bonuses are optional and must be claimed during or immediately after your first deposit.
Wagering requirements specify how many times you must bet the bonus amount (or bonus plus deposit) before you can withdraw bonus funds. For example, a Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 in total bets. Different games contribute differently: slots usually count 100%, while table games may count 10-20%. Check each bonus's specific terms on old4d before claiming.
Yes, old4d regularly offers cashback promotions (typically 5-10% of net losses returned weekly), reload bonuses for existing players (deposit match bonuses on subsequent deposits), and special promotions tied to major sporting events like the FIFA World Cup or BRI Liga 1 finals. Check the promotions page regularly or enable marketing notifications to stay informed about current offers.
Yes, you can forfeit an active bonus at any time through your old4d account settings. Forfeiting a bonus removes the bonus funds and any winnings derived from the bonus, but returns your original deposit. This is useful if you want to withdraw before completing wagering requirements. Once forfeited, the bonus cannot be reclaimed.
old4d operates under an international gaming license and adheres to strict regulatory standards for fair play, secure transactions, and responsible gaming. We use SSL encryption to protect all data transmissions, store funds in segregated accounts, and undergo regular third-party audits. While online gambling regulations in Indonesia are complex, old4d serves Indonesian players through international licensing frameworks.
old4d employs bank-grade security measures including TLS 1.3 SSL encryption for all data transmissions, secure server infrastructure protected by firewalls and intrusion detection, password hashing using bcrypt algorithm, and strict access controls limiting employee access to user data. We never sell your information to third parties and comply with international data protection standards. Review our Privacy Policy for complete details.
If you suspect unauthorized access to your old4d account, immediately contact our support team via live chat or email at [email protected]. Change your password immediately if you can still log in. Our security team will investigate suspicious activity, freeze your account temporarily if necessary, and help you secure your account. Never share your login credentials with anyone.
Yes, old4d strictly enforces a minimum age requirement of 21 years for all users. This is verified during the KYC process when you submit your government-issued ID. Underage gambling is illegal in Indonesia and harmful to minors. Accounts found to belong to anyone under 21 will be immediately closed, funds forfeited, and relevant authorities may be notified.
Connect with our Indonesian-speaking support team 24/7 for instant assistance with any questions or issues.
Bank-grade SSL encryption protects all your personal data and financial transactions on old4d.
BCA, BRI, BNI, Mandiri, and e-wallet deposits are credited to your account within 1-3 minutes.
Most withdrawal requests are processed within 15 minutes during business hours (9 AM - 10 PM WIB).
Our support team is available 24/7 to help you with any inquiries about old4d services, games, or account management.